Refund and Returns Policy

In addition to the General Terms and Conditions, in case you are an Employer or any other person buying our product or services, you shall be deemed to have agreed and accepted and shall be bound by the terms and conditions of this Refund Policy. In case a buyer violates these Terms, then Jobtrix at its discretion may suspend its Service to the buyer without any refund and also may take such action as it may be advised.

1. Fees:

1.1 Jobtrix will charge a Fee as agreed with the buyer. The fee shall be non-refundable and exclusive of all taxes, cess, levies (including GST) but shall be subject to withholding taxes.

1.2 Jobtrix will commence providing services only upon receipt of Fee or upon receipt of a duly filled Order Form.

1.3 In case payment is not received 45 days of the activation of services, the services shall be deactivated until the date the payment is received, and the entity shall not be entitled to any refund or extension for the duration that the services are deactivated.

2. Services:

2.1 Service refers to Jobtrix’s job posting/resume search/student package/Career Consultation services. Jobtrix may change such features from time to time, at its sole discretion. Jobtrix will provide the Service to Recipient pursuant to its standard policies and procedures then in effect.

2.2 Jobtrix agrees to provide the Service to the entity only for the duration contracted for to the best of its ability.

2.3 Jobtrix offers no guarantee nor warranties that there would be a satisfactory response or any response at all to buyers for any product or services offered by Jobtrix.

2.4 Jobtrix shall in no way be held liable for any information received by the buyer and it shall be the sole responsibility of the buyer to check, authenticate and verify the information/response received at its own cost and expense.

2.5 Any actions taken by a buyer on the basis of the background check report or otherwise, are the buyer’s responsibility alone and Jobtrix will not be liable in any manner for the consequences of such action taken by the Buyer.

2.6 Service is neither re-saleable nor transferable by the buyer to any other person, corporate body, firm or individual concern. Usage from third party premises/networks without prior written permission of Jobtrix is not permitted.

Jobtrix reserves its right to suspend/terminate the services contracted for by the subscriber either prior to or during the contracted period without assigning any reason. In such an eventuality, any amount so paid for by the subscriber for this service, maybe refunded by Instahyre at a pro-rata basis to the subscriber at its discretion.

3. Use of Service:

3.1 Buyer shall use our Service in accordance with all applicable privacy and data protection laws including the Privacy Policy. Buyer shall take appropriate physical, technical, and administrative measures to protect the data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

3.2 Buyer shall:

  1. give an undertaking to Jobtrix that the jobs sought to be filled through Jobtrix are genuine and in existence at the organizations for which the jobs have been posted.
  2. ensure compliance with all applicable laws for the protection of the personal details of the users whose profiles are accessed by them through Jobtrix including but not limited to compliance the Telecom Commercial Communications Customer Preference Regulations, 2010 as also rules, regulations, guidelines, bye laws and notifications made there under, while accessing or feeding any resume/ insertion or information/data into the computers, computer systems or computer networks of Instahyre.

3.3 Buyer shall not:

  1. use the database for any purpose other than seeking employees.
  2. charge a fee from any person who is contacted through Jobtrix for processing of such person.

Contact us at [email protected] for questions related to refunds and returns.